Reviews

Star Rating:

***** American Livery Service is rated 5.0 out of 5 stars, based on 17 reviews!

  • *****

    I travel to Boston often and always use Alex's car service. He is always on time, a great communicator and is understanding when it comes to air travel delays. Alex is not a part time driver for one of the other services. This is what he does for a living. He is professional and his SUV is brand new and always impeccably clean. I will continue to use Alex and can recommend him highly.

  • *****

    We had an industry event and needed to get are staff there. We were recommended to give Al's Livery a try. And we were not disappointed! We were fortunate enough to have Al (yup same Al ) the service was above expectations. He was early, helped us load our gear and was to our destination downtown with time to spare! We highly recommend Al's Livery.

  • *****

    best service ever.

  • *****

    Best experience ever. Nice clean limo with all the amenities.

  • *****

    Clean car, professional demeanor, fair price. I would be happy to recommend to friends.

  • *****

    I entrusted Al with my then 18 year old Freshman at UCONN to get her safely to Boston Logan. Not only did he pick her up on time, he delivered her safely to her destination on time, then texted me to make sure I knew she was safe. Talk about service! I would highly recommend Al for your driving needs with your most precious cargo. He has served us since that first ride back and forth, and will continue so as long as she is an undergrad. Thanks Al!

  • *****

    My group used Al's service to ride down to Boston for a dinner and we couldn't have been happier. Al was on time, drove safely, and got us there on time. He was recommended by a friend and I would definitely do the same.

  • *****

    What a wonderful ride! Al was especially accommodating, professional and provided a 5 star service. His staff was equally professional and made a great start and smooth finish for our vacation. I'll recommend him to anyone requiring an affordable luxury car service. Great job, Al!

  • *****

    I recently used Mr Al's service for a round trip to Boston Logan and was very happy with the service provided, the very affordable and competitive pricing, the promptness of his communication, and the professionalism of him and his team!! Couldn't be happier! Definitely recommend his service to families and friends and will be using them in the future for sure. thank you again

  • *****

    I knew I was going to have a great experience from interaction on the phone. He is very courteous, professional and arrived early for my trip. 5 stars in my book!

  • *****

    I was impressed with the courtesy and service from Alex and Geoffrey! On time, they even gave the extra mile and really professionally dressed. Definitely my private car service for sure every time I'm in Boston!

  • *****

    Recently, I had to be in Boston to attend an important meeting. I could not take a chance on being late due to traffic or lack of parking.
    On the advice of a friend, I called Al's Livery Service, and spoke with the company's owner.
    He was familiar with my destination and knew exactly how to plan the correct time and route needed to get to my meeting on schedule.
    He arrived at my home promptly. His car was immaculately clean, and he was very professional in all our interactions.
    Al's Livery Service is a first-class company, designed to provide stress-free, reliable transportation in a highly professional manner.
    I highly recommend this company.
    Ingrid

  • *****

    Recently I needed a ride to the airport with my toddler son, about a 45 minute trip, at 3:30 am! Al was wonderful, confirmed the correct child seat, was there on time and overall it was a great experience. I visit Boston regularly with my son, and will most definitely be using Al's Livery again in the future. Thanks for awesome service.

  • *****

    Highly recommend. They were on time, courteous, helpful, great experience. Excellent choice for to and from the airport. Great price. I will definitely use again.

  • *****

    I rolled the dice on Uber for a job interview recently only to get there late because the driver got frazzled driving in Boston and nearly hit someone after missing the exit. I tried Al's on a friends recommendation and haven't gone back since. Safety and customer service is a big deal to me and all the drivers I've had have been both timely and courteous.

  • *****

    I needed to arrange transport for a group special night out around Boston while living several states away. I was worried, of course, since I couldn't meet anyone or see the state of the vehicles in person. After interviewing several companies by phone I went with Alex because he gave fair and simple pricing with no buried extra fees. And was very good about answering my questions in a straight forward, timely way.
    Still, I was nervous the van wouldn't show up or it might be old and dirty right until it showed up at our first stop. Clean, just as described, and great driver (yay Diego!) who was flexible with our plans. The day went perfectly, in large part to the help of Alex and his company.

  • *****

    I have used Al's Livery 15 trips to and from Logan. Alex is always professional, the car / SUV is immaculate, he is on-time, and proactive in monitoring my flight schedules.

    I would recommend Alex and Al's Livery for anyone looking for reliable "Limo" Service.

    TB